Skip to content
Updated September 24, 2026

Terms of use

These terms cover your use of postsalesalliance.com, run by Jamie McDermott and Kristine Kukich as the Post-Sales Alliance. By using the site you agree to them.

Using the site

You are welcome to read, watch and share anything on the site. Please link back to the original page when you quote or share our writing or episodes.

Free resources

Templates, guides and worksheets are free for you and your team to use and adapt inside your own organisation. Please do not sell them, publish them as your own, or pass them off as a paid product.

Views and advice

Episodes and articles share the experience and opinions of practitioners. They are general information, not professional advice for your situation, and panelists speak for themselves rather than for their employers. Use your own judgement before acting on anything you read or hear here.

What belongs to whom

The writing, design, logo and recordings on this site belong to the Post-Sales Alliance or to the people who contributed them. Names and logos of other companies belong to their owners.

Things we ask you not to do

Please do not use the site's forms to send spam or false information, try to access parts of the site that are not public, or copy the site's content in bulk.

We link to other sites, including YouTube and LinkedIn, when they are useful. We are not responsible for their content or how they handle your information.

Our responsibility

We work to keep the site accurate and available, but we provide it as it is and cannot promise it will always be error free or online. As far as the law allows, we are not liable for losses that come from using the site or relying on its content. Nothing in these terms limits any rights you have by law.

Changes

We may update these terms from time to time. The date at the top shows when they last changed.

Contact

Questions about these terms: hello@theuserflow.co.